Training & Development

Consultation Services

iQ-iA's consulting services form the backbone of our organizational and performance improvement engagements. Our consultants are experienced practitioners with first-hand knowledge of industry best practices and broad expertise in community development.

Our consultants also know what they don't know: the specifics and the sensitivities of your situation. That's why we listen first. We don't deliver cookie-cutter formulas. We do deliver top-quality solutions, tailored to local conditions on the ground, to help organizations achieve higher performance and become more customer driven.

Consulting

Consulting Services

Strategic Planning

iQ-iA can help you develop mission-driven strategies by taking advantage of the opportunities in the present uncertain and volatile environments, while also managing the risks. We provide you with proven planning and decision-making processes that help you make solid strategic decisions that achieve long-term results.

Policy Development

iQ-iA has extensive experience on a variety of policy development issues, from developing a broad-based program design to targeted policies on selected community development programs. We have the resources to share "best practices" from other communities nationwide, and we can develop local policies that work for you.

Organizational Performance and Process Management

iQ-iA has considerable experience diagnosing performance issues and making recommendations for organizational interventions. Typical issues that highlight the need for change include lack of clearly defined goals and objectives, poorly designed internal systems and processes, misaligned organizational structure, and organizational culture challenges.

Change Management

iQ-iA has a proven approach for implementing organization transformation focused on improving performance. We help organizations ready themselves for the coming changes, manage the complex move to a more desirable state, and maximize long-term results once the change is in place.

Human Capital Management

iQ-iA helps design, implement, and evaluate formal systems to ensure the effective use of people to implement organizational strategies. Organizations need talented people if they expect to thrive in these times - managing human resources wisely is a must. We can help you consider what programs you need to recruit, train, develop, retain, promote, and move employees through your organization.

Research and Analysis

iQ-iA professionals use well-honed facilitation skills to work through conflict and political pressures to reach mutual decisions in support of project goals. As an objective third party with no agenda of its own, iQ-iA can serve to bring disparate individuals and teams to consensus.

In-Person

Traditional Face-to-Face Training

As a provider of instructor-led training, iQ-iA has found this method to be an effective means of learning. In the classroom, students are immersed in a learning environment where they can focus on a specific topic and fully comprehend the material presented.

iQ-iA's HUD-Certified trainers, selected for their subject matter expertise and presentation skills, bring to the training room many years of practical, hands-on experience in their fields. iQ-iA regularly delivers workshops offered through HUD's Public and Indian Housing and REAC Development Training Institute.

To reflect local organizational and geographical conditions, we can modify existing courses by incorporating customized exercises and case studies into your classroom experience. You determine the extent to which you want the course customized to fit your needs and we'll take care of the rest!

Available Courses (click to view):

Online

Distance Education

Custom web-based learning provides an immediate, engaging learning experience that is ideal when participants are geographically dispersed. iQ-iA delivers a range of offerings, from one- to two-hour webinars on specialized topics to multi-week courses provided via our in-house learning management system. All of our web-based courses reduce costs associated with traditional classroom training programs such as travel, per diem, and instructor fees.

iQ-iA's online programs can also be combined with our classroom offerings to create a more robust blended learning experience. Our blended learning solutions combine face-to-face training with web-based learning to help meet your organizational objectives. Blended learning combines the immediacy and personalization of classroom training with the cost-effectiveness and accessibility of web-based learning environments.

For instance, we can create a custom certificate program for your organization that begins with a specially designed online skills assessment, followed by instructor-led classroom training, supported with customer-designed job aids and reference tools and concluded with online modules to reinforce what has been learned.

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